Implementation statistics (2017)

Methods of use and location of systems

  • ERP w chmurze
  • SaaS
  • Na miejscu

Since 2016, a 21% decrease in the number of respondents implementing the ERP cloud has been recorded. On the other hand, there was a 10% increase in the number of respondents implementing SaaS software and an 11% increase in the number of respondents implementing local software.

Proportion of editing code at implementation

  • >50% kodu
  • 26-50% kodu
  • 11-25% kodu
  • 1-10% kodu
  • brak

The ideal level of software customization is 10 to 20%. In 2017, most organizations remained in this area.
While few respondents reported any adjustments, a 6% year-on-year decline was reported in respondents reporting significant or full adjustment.

Effects evaluation of the ERP implementation

  • Sukces
  • Porażka
  • Brak zdania

Although the number of successes increased by 13% since 2016, a 19% increase has been noted among respondents who described their project as a failure. Both of these increases resulted from a dramatic decrease in the number of respondents reporting ambiguity of results.

Actual costs relative to estimates

  • >125%
  • 100-125%
  • =<100%

While companies are still experiencing budget overruns, their average implementation cost has fallen from $ 3.8 million last year to $ 1.3 million this year. This is probably due to the smaller and less complex organizations considered in this year’s trial.
On average, organizations spend 3.6% of their annual revenues on their project (according to Panorama’s data in comparison to survey respondents).

Extending the duration of implementation

  • >25%
  • 0-25%
  • =<0

Almost half of the respondents reported that the projects were completed on time or even earlier, similar to last year’s. However, 59% of respondents said they exceeded their initial project schedule.
In general, the average implementation time was 16.9 months, a 19% decrease in reference to 2016.

Benefits of users after ERP implementation

  • 81-100%
  • 51-80%
  • 31-50%
  • 1-30%
  • ?
  • Pozabiznesowe

While 78% of respondents achieved business benefits, 37% of respondents realized less than half of the expected benefits. However, compared to last year, a lower percentage of respondents reported absolutely zero benefits.
Since 2017, there has been an increase of 9% in organizations that have not developed a business case for measuring the benefits obtained from ERP implementation.