Methods of use and location of systems
- ERP w chmurze
- Na miejscu
Since 2016, a 21% decrease in the number of respondents implementing the ERP cloud has been recorded. On the other hand, there was a 10% increase in the number of respondents implementing SaaS software and an 11% increase in the number of respondents implementing local software.
Proportion of editing code at implementation
- >50% kodu
- 26-50% kodu
- 11-25% kodu
- 1-10% kodu
The ideal level of software customization is 10 to 20%. In 2017, most organizations remained in this area.
While few respondents reported any adjustments, a 6% year-on-year decline was reported in respondents reporting significant or full adjustment.
Effects evaluation of the ERP implementation
- Brak zdania
Although the number of successes increased by 13% since 2016, a 19% increase has been noted among respondents who described their project as a failure. Both of these increases resulted from a dramatic decrease in the number of respondents reporting ambiguity of results.
Actual costs relative to estimates
While companies are still experiencing budget overruns, their average implementation cost has fallen from $ 3.8 million last year to $ 1.3 million this year. This is probably due to the smaller and less complex organizations considered in this year’s trial.
On average, organizations spend 3.6% of their annual revenues on their project (according to Panorama’s data in comparison to survey respondents).
Extending the duration of implementation
Almost half of the respondents reported that the projects were completed on time or even earlier, similar to last year’s. However, 59% of respondents said they exceeded their initial project schedule.
In general, the average implementation time was 16.9 months, a 19% decrease in reference to 2016.
Benefits of users after ERP implementation
While 78% of respondents achieved business benefits, 37% of respondents realized less than half of the expected benefits. However, compared to last year, a lower percentage of respondents reported absolutely zero benefits.
Since 2017, there has been an increase of 9% in organizations that have not developed a business case for measuring the benefits obtained from ERP implementation.